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Q.
I've downloaded and
installed the monthly update but I'm still looking at last month's
edition. What's up?
Q. What Internet
browsers do you recommend?
Q. What plug-ins do you
use?
Q. There are lots of
websites out there that feature lists for students. Why should I use
StudentLink?
Q. Our board has a
customized version of StudentLink that contains local links. Won't
downloading the monthly update wipe out our stuff?
Q: I know you have a
place to report dead links, but what about sites that just don't
seem very appropriate for my grade?
Q: I reported a dead
link last month, but it's back again in this month's update. What's
up?
Q: How long does the
StudentLink License agreement last?
Q: The free Starter Kit Package is a big hit! Can I get
more hand-outs?
Q. Why do the Starter
Kit pages have alternating wide borders?
Q: Any chance of a
StudentLink Secondary?
Q. I've downloaded and installed the monthly update but I'm still
looking at last month's edition. What's up?
A. Assuming you have installed the
update correctly, confirm you're looking at the most recent edition.
The date is displayed in the bottom right hand corner of the main
menu. If you installed correctly but the date is incorrect, there's
a good chance your browser is accessing an earlier version of
StudentLink kept in its "Temporary Internet Files" directory. Simply
click on the "Refresh button" in your browser's menu bar or delete
your temporary Internet files. If you're still having difficulty
contact us here.

Q. What Internet browsers do you
recommend?
A. We find that StudentLink works
well with most browsers that are Javascript capable.

Q. What plug-ins does StudentLink
Canada: Alberta Edition use?
We recommend installing the following plug-ins to your browser for
the full SL experience: Macromedia's Shockwave™ (with Flash), RealAudio's RealPlayer™, Quicktime™ for Windows, Adobe
Acrobat Reader™. There are fast links to each plug-in on our
tech support page.
Q. There are lots of websites out
there that feature lists for students. Why should I use StudentLink?
A. For several reasons:
- StudentLink resides on your local
hard drive (workstation, school file server, or board web server)
and therefore is guaranteed to always be available. No outages, no
re-direction or dead ends, no lists leading to other lists, and no
possibility of denial of service due to saturation.
- While an outside website owes you
nothing, StudentLink is committed to bringing you the best
available material by grade, subject and curriculum strand.
- Most lists on the web are
outdated. Web authors fail to keep their links current. The
StudentLink team of teachers continually audits the SL database
and publishes an update on a monthly basis.
- Many lists on the web are not
organized for easy use. StudentLink's navigation system was built
for and tested by students in grades one to eight.
- To assist you the teacher in the
presentation of current events units, board-wide licenses of
StudentLink are customized to include links to websites in
your part of the province.
- Most educational websites are
actually aimed at teachers to assist them with lesson plans.
StudentLink goes straight to assisting the student with sites
chosen based on grade appropriate vocabulary and reading
comprehension level.
- StudentLink Canada maintains a
library of free, teacher-created student activities available to
all StudentLink users.
- Lastly, we provide timely
assistance for installation, and maintenance, as well as hand -
out packages to get classes underway.

Q. Our board has a customized version
of StudentLink that contains local links. Won't downloading the
monthly update wipe out our stuff?
A. No. The monthly update will not
affect your board link, student user policy, or local links in your
current events pages.

Q: I know you have a place to report
dead links, but what about sites that just don't seem very
appropriate for my grade?
A: We definitely want to know about
them too and appreciate your help in making SL better. Just drop us
a note telling us about the inappropriate site
here.

Q: I reported a dead link last month,
but it's back again in this month's update. What's up?
A: We run a "dead link test" on
suspicious sites on three different occasions before deleting them
from the menu. We have found that some very good education sites
shut down their servers for the summer, weekends, etc. Please be
patient as we make the determination. If you find after several
attempts on several days that the link is still dead, please don't
hesitate to report it again.

Q: How long does the StudentLink
License Agreement last?
A: Each school board has negotiated
the length of their license. When the license expires boards can
purchase an additional year's worth of monthly updates calculated at
$50.00 per school.

Q: The Start-Up Package is a big hit! Can I get more
hand-outs?
A: A second package of SL
hand-outs was combined with the first package in the summer of '03. It is updated annually and is
freely available for downloading.
Why not build your own StudentLink lesson? Teachers can download the
template we
used to build the walkthroughs and create their own. The library of
teacher-created lessons is
available here.

Q:
Why do the Starter Kit pages have
alternating wide borders?
A: The pages are meant to be
double-sided to save paper. It means the hole punches won't
interfere with text. Yes, we do think of everything.

Q: Any chance of a StudentLink Secondary?
A: A java-based navigation system for StudentLink Secondary
was completed in July of 2001. Work is presently underway to
complete the content for grades nine and ten.
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